The problem is that digital transformation is still uncharted territory that many companies and business people still don’t understand, and, as a consequence, they make key mistakes that end up hampering or ruining the project.
- Consulting has the magic solution
Many times you make the mistake of thinking that consultants have the answers and digital transformation solutions to all our business problems. A good consultancy can like NSEIT help enormously when carrying out this process, but you must never forget that who best knows the business to be transformed is the company itself. Consultants can only help us if you are clear about what you want to achieve, where the competitive advantage is, and how you will boost our business.
- The project must change the entire company
Yes, but with nuances. You must assume, from minute one, that a digital transformation, at a high level, can be slow and will never be done in one go. If you think that you are going to change everything in a couple of months, the error will be a book, and the disappointment even greater. It is important that it be a gradual process in which you will gradually involve the NSEIT digital transformation consulting. You have to be able to identify small areas for improvement, tackle them at the pace that suits us best, without forgetting our main line of action. You will start with small changes and, if you are patient, you will end up generating a real revolution.
- Digital transformations have a high economic cost
Depends. You have said that no two projects are the same and that the possibilities of implementation are practically endless, so you will have projects of all costs. But there is more. If the project is well focused and resolved, it should lead to economies of scale, higher sales, and increased productivity.
What cost do you estimate that this unpleasant event would have? I would dare to assure you that it will be very high. In short, let’s not use the economy as an excuse and look for an affordable project.
- It’s a technology project
It is a very common mistake to think that transformation is only technological. The reality is that it is a global change process that affects many areas: strategy, service provision, new sales channels, and business processes, customer relations, daily management, communication, or contracting. And yes, of course, technology will be present, but it will never be the end. It will only be one more means to achieve our goals.
- It is essential to appoint a CDO and a CTO
It’s okay to have it, but it’s not everything. Appointing a Chief Digital Officer (CDO) or Chief Technology Officer (CTO) gives importance to the project, but if their responsibilities are not fully integrated into the business and conflict with other functions, perhaps you better forget the idea of having one. If you do not open your minds to the new ideas that arise, the position you occupy will not matter. Either you adapt, or you fall behind.
